Latest posts
-
出海合规 GDPR、CCPA 是怎么影响客服的？2026 跨境客服合规指南
出海合规不只是隐私政策的事，GDPR、CCPA 会直接改写客服的每一次对话。本文拆解合规对客服的 6 个影响点…
-
How to Sequence Customer Support Setup When Entering a New Market
A market-entry playbook for sequencing customer support…
-
中国品牌出海第一步要不要先搭客服？2026 出海指南
出海第一步要不要先搭客服？本文给出节点判断框架、自建 vs 外包对比表与 10 项出海前客服准备清单。
-
The Customer Support Checklist Before Launching in the US or EU
A practical pre-launch customer support checklist for c…