Latest posts
-
货币、时区、称谓：客服本地化里容易忽略的细节
客服本地化不只是翻译话术。本文盘点货币、时区、单位、称谓等容易忽略却影响信任的本地化细节。
-
Localizing Currency, Time Zones and Units in Customer Support
Support localization is more than translated scripts. T…
-
黑五、斋月、双十一：客服的节庆本地化怎么做？
节庆是销量高峰也是客服高峰。本文讲清黑五、斋月、双十一等节庆的客服本地化怎么做，从排班到话术。
-
How to Localize Customer Support for the Middle East and LATAM
The Middle East and LATAM need real localization, not t…
-
客服本地化只是翻译吗？跨境品牌的本地化客服怎么做
客服本地化不只是翻译。本文讲清话术、节庆、货币与政策的本地化怎么做，以及它和翻译的区别。
-
Is Customer Service Localization Just Translation? What Cross-Border Brands Get Wrong
Customer service localization is more than translation.…