Latest posts
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海外外呼脚本怎么写?合规又不被挂断的开场与流程
外呼前 10 秒决定成败。本文教跨境品牌写外呼脚本——开场、价值点、异议处理与合规收尾。
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How to Write an Outbound Call Script That Doesn’t Get Hung Up On
The first ten seconds decide an outbound call. How to w…
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海外本地号码怎么接?跨境呼叫中心的号码与接听率
海外本地号码怎么接、为什么重要?本文讲清本地号码对接听率的影响,以及跨境呼叫中心的号码方案。
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Inbound vs Outbound — Using an Overseas Call Center for Sales and Service
An overseas call center is not just for support. How to…
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海外呼叫中心选 nearshore 还是 offshore?成本与体验的权衡
海外呼叫中心选址 nearshore 还是 offshore?本文对比时区、语言、成本与质量,帮你按目标市场做…
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Running a 24/7 Overseas Call Center — Local Numbers and Time-Zone Coverage
What it takes to run a 24/7 overseas call center — loca…
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海外呼叫中心怎么搭?跨境电商 inbound 与 outbound 全解析
海外呼叫中心和国内有什么不同?本文讲清 inbound 与 outbound 的分工、本地号码与时区排班,并给…
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How to Set Up an Overseas Call Center for Cross-Border E-commerce
What an overseas call center needs that a domestic one …