Latest posts
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跨境电商怎么降低 chargeback 和差评？客服侧的打法
chargeback 和差评最伤跨境品牌。本文从客服侧给出降低拒付与差评的实操打法，把纠纷挡在升级前。
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How Cross-Border Brands Handle Returns and Refunds at Scale
Returns and refunds get harder across borders. How to h…
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跨境电商怎么把售后做轻？退货率与差评的系统打法
跨境电商的售后为什么重？本文从退货率、差评处理到多渠道客服体系，给出把售后做轻、做成复购的系统打法。
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How Cross-Border E-commerce Brands Make After-Sales Lighter
Why after-sales is heavy for cross-border brands, and a…